Learner PoE Submission Guide

Summary

This guide helps learners understand how to use skillSYMS to submit evidence, track their progress, and build their digital Portfolio of Evidence (PoE). Whether you’re uploading documents, completing logbooks, or checking your assessment results, this guide has you covered.

Who This Guide Is For

• Learners enrolled in QCTO-registered qualifications
• Apprentices and interns completing workplace learning
• Anyone building a digital portfolio of evidence

Getting Started

Accessing Your Account

1. Check your email for a registration link from your training provider
2. Click the link and create your password
3. Complete your profile with accurate information
4. You’re ready to start!

Important: Use the same email address your training provider registered you with.

Understanding Your Dashboard

When you log in, you’ll see:

• My Progress: Overall completion percentage
• Upcoming Deadlines: Tasks and submissions due soon
• Recent Activity: Latest feedback and notifications
• Quick Actions: Common tasks like uploading evidence

Submitting Evidence

Step 1: Check What’s Required

Before uploading, understand what evidence you need:

1. Navigate to My Programme
2. Click on a module
3. View Evidence Requirements
4. Note the file types accepted and any specific instructions

Step 2: Prepare Your Files

Before uploading:

• Name files clearly: Module1_Task1_YourName.pdf
• Check file size: Maximum 25MB per file
• Accepted formats: PDF, Word, Images (JPG, PNG), Video (MP4)
• Scan quality: Ensure documents are readable

Step 3: Upload Evidence

1. Navigate to Evidence → Upload
2. Select the module and evidence type
3. Click Choose File or drag and drop
4. Add a brief description
5. Click Submit

Step 4: Track Your Submission

After uploading:

• Status shows as Pending Review
• You’ll receive notification when reviewed
• Check Evidence → My Submissions for updates

Evidence Types

Written Assignments

• Essays, reports, case studies
• Must be your own work
• Include references where required

Workplace Logbooks

• Daily/weekly activity logs
• Supervisor sign-offs
• Hours tracking

Practical Demonstrations

• Videos of practical tasks
• Photographs with timestamps
• Witness statements

Assessments

• Completed assessment tasks
• Test results
• Project deliverables

Checking Your Progress

Module Progress

1. Navigate to My Programme
2. Each module shows completion percentage
3. Green = Complete, Yellow = In Progress, Grey = Not Started

Assessment Results

1. Navigate to Assessments → My Results
2. View outcomes: Competent, Not Yet Competent
3. Read assessor feedback
4. Check re-assessment dates if applicable

Overall Progress

Your dashboard shows:

• Total credits achieved vs. required
• Time remaining in programme
• Predicted completion date

Getting Help

If Your Evidence Is Rejected

Don’t panic! Read the feedback carefully:

1. Check Evidence → My Submissions
2. Click on the rejected item
3. Read the assessor’s feedback
4. Make the required changes
5. Resubmit with corrections

Requesting Extensions

If you need more time:

1. Contact your facilitator through skillSYMS
2. Navigate to Messages → New Message
3. Explain your situation
4. Request a specific new deadline

Technical Issues

For technical problems:

1. Try refreshing the page
2. Clear your browser cache
3. Try a different browser
4. Contact your training provider’s admin

Common Mistakes to Avoid

1. Last-Minute Uploads: Upload early to avoid deadline stress
2. Wrong File Format: Check accepted formats before uploading
3. Poor Quality Scans: Ensure documents are clear and readable
4. Missing Information: Include all required sections in assignments
5. Ignoring Feedback: Read and act on assessor comments

Tips for Success

1. Set Calendar Reminders: Don’t miss submission deadlines
2. Keep Copies: Save backups of all your work
3. Stay Organized: Create folders on your device for each module
4. Check Regularly: Log in weekly to check for updates
5. Ask Questions: Use the messaging feature to clarify requirements

Mobile Access

You can access skillSYMS from your phone:

1. Open your mobile browser
2. Go to cloud.skillsyms.com
3. Log in with your credentials
4. Upload photos directly from your camera

Next Steps

• Review your programme requirements
• Set up deadline reminders
• Start your first evidence upload
• Reach out to your facilitator with any questions

Good luck with your learning journey! 🎓